Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to Pxlora ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

2. Information We Collect

2.1 Store Information

When you install Pxlora, we collect:

  • Your Shopify store domain
  • Store access tokens (for API access)
  • Product information you choose to generate images for

2.2 Usage Data

We automatically collect:

  • Image generation requests and history
  • Credit usage and purchase history
  • Feature usage analytics

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Pxlora service
  • Generate AI-powered product images
  • Process payments and manage credits
  • Send service-related communications
  • Improve our services and develop new features
  • Ensure security and prevent fraud

4. Data Sharing and Disclosure

We may share your information with:

  • AI Service Providers: We use third-party AI services to generate images. Product images and descriptions may be processed by these services.
  • Cloud Infrastructure: We use secure cloud services to store and process data.
  • Payment Processors: Payment information is processed through Shopify's billing system.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure database storage
  • Regular security audits
  • Access controls and authentication

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you uninstall the app, we will delete your data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

To exercise these rights, please contact us at the email below.

8. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

  • Performance of contract (providing our services)
  • Legitimate interests (improving our services)
  • Consent (where explicitly provided)

9. Children's Privacy

Pxlora is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@pxlora.ai
Website: https://pxlora.ai